Riverstone Condo Resort & Spa Pigeon Forge, Pigeon Forge

The hotel is perfectly located for a great vacation with easy access to all activities. The rooms are comfortable and well-equipped, but the noise from the outside lazy river can be disturbing. The dining experience offers fresh ingredients, and the friendly service adds to the positive stay, although there is room for improvement in customer service training for some staff members.

The hotel offers a great location near various attractions but suffers from noise disturbances from the lazy river. The service varies widely between rude staff members in need of training and outstanding service providers. The dining experience includes English muffins and comes with mixed opinions. Overall, the hotel is well-situated and convenient, with family-friendly amenities, but could improve in noise management and staff training.

My stay at the hotel was a mix of positives and negatives. The location was excellent, close to all the fun activities, although the service could use some improvement in terms of friendliness. The rooms were cozy but had a few issues. The dining was satisfactory but lacked variety in options. Overall, it was an okay experience with some room for enhancement.

I absolutely loved my stay at this hotel! The location is superb, right by the lazy river and within easy reach of all the attractions I wanted to visit in both Pigeon Forge and Gatlinburg. The rooms are cozy with lovely mountain views, a kitchenette, fireplace, and jacuzzi. The service was top-notch, with staff who provided excellent service. The dining experience was delightful with included meals that exceeded my expectations. The facilities were impeccable, especially the proximity to the lazy river.